We are committed to providing you the highest level of service. If you are unsatisfied with our service, or have an issue you would like resolved, please login to your account to submit a support ticket. Please allow 24-48 hours for a response to your ticket. At times we may be experiencing a high volume of requests which may delay our response. If your inquiry is urgent, you may contact us by telephone or Live Chat through our website.
If you would like to submit issues regarding abuse or our services or a complaint regarding our services including, but not limited to: illegal activity, child abuse or exploitation, spam, malware, phishing, hacking, trademark or copyright infringement, or cyber-crime; please submit your issue to ocnull.niamod101null@nulllagel or mail us at:
Attn: Legal & Compliance Dept.
Level 2, Plaza 3
Custom House Plaza
Dublin D01 VY76
Our abuse team will review and investigate all issues received, after confirmation of receipt, for validity and will take appropriate action. We may request more information from you or discuss with our customer to determine the validity of the compliant.
We will respond to your complaint in the order received, usually within 2-3 business days.